IMPORTANT - Up-Front Payment and Advanced Fee Fraud

Up-Front Payment and Advanced Fee Fraud

Business Loans Scotland is aware of an Advanced Fee Fraud using our name or initials “BLS”. This Fraud induces individuals into believing they are applying for a fast loan but before an individual receives the loan they are told they must pay an upfront fee. Once the fee is paid, the victim does not hear from the company again and the loan is never received.
Business Loans Scotland does not ask a Borrower for any fees up-front and any promise of this type of loan requiring an up-front fee is a CON.
If a fraud has been committed, please report it immediately to the Police.

Terms & Conditions

Website

Updated 24th April 2018

This web site is managed by Business Loans Scotland. Business Loans Scotland is a company incorporated under the Companies Acts and registered in Scotland with registered number SC500710, whose registered office is at London Road Centre, London Road, Kilmarnock, KA3 7BU.

These terms of use (together with the documents referred to in them) (these “Terms”) provide the terms on which you may make use of the Business Loans Scotland website (this “Website”), whether as a guest or a registered/applicant user. There may be additional terms that apply if you use the Website for purposes other than browsing (for example, if you make a loan application or other enquiry).

Please read these Terms carefully before you start to use this Website, as these will apply to your use of this Website. These Terms refer to the following additional terms, which also apply to your use of this Website:

  • Our Privacy Policy – This sets out the terms on which we process personal data we collect from you, or that you provide to us.
  • Our Cookie Policy, which sets out information about the cookies on this Website and the terms relating to their use.

By using this Website, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms, then you must not use this Website.

Copyright / Proprietary Rights

All materials on this site are the property of the Business Loans Scotland or our licensors. You must have our prior written permission to use any material, whether commercially or otherwise.

Disclaimer

Whilst we make every effort to ensure the accuracy of the information on this site, it is provided without warranties.

This site may include inaccuracies or typographical errors. Information on this site may be changed at any time without notice. Business Loans Scotland makes no representations whatsoever about any other web site which you may access via links or information contained on this site. Such linked sites are not under our control, and Business Loans Scotland is not responsible for the contents of any linked site.

Viruses

We do not guarantee that this Website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programs and platform in order to access this Website. You should use your own virus protection software. You must not misuse this Website by knowingly introducing viruses or any other material, which is malicious or technologically harmful. You must not attempt to gain unauthorised access to this Website, the server on which this Website is stored or any server, computer or database connected to this Website.

Business Loans Scotland Privacy Policy

Business Loans Scotland is committed to protecting the privacy of borrowers and users of this website. The personal data (‘Data’) we collect, process or use about you is held securely and treated in accordance with this policy. We will only use Data in ways that you have consented to, whether when making an application for a loan or otherwise.

We operate an integrated communications programme, which means we may use your Data to communicate with you through several different channels; including direct mail and email. We will always contact you in accordance with the consents we have obtained from you. Our aim is to keep in touch with you during the loan application process and also to inform you of any up-to-date news from Business Loans Scotland where appropriate.

If you feel you no longer wish to receive direct mail or email communications from us, you will always be able to opt out of these communications at any time by contacting us using the contact details provided on the website.

For the purposes of relevant data protection law, (including the General Data Protection Regulation (GDPR) (EU) 2016/679, the data controller in respect of data we hold in relation to you, will usually be Business Loans Scotland.

What information do we collect?

  • Enquiries – We will collect contact details and initial business information to allow us to assess your enquiry in terms of our potential loan provision.
  • Forms - The information you give us in our forms (including all enquiry and application forms) may include your name, postal address, email address, phone number and your message to us. Depending on the purpose of the form, we can also require financial information from you.
  • Newsletters – From time to time, you may be able to register for a number of email newsletters and news updates on this website.
  • Surveys – We may on occasion run surveys on this website and your participation is entirely optional.

With regard to each of your visits to our site, we may automatically collect the following information:

  • Technical information - This website may keep track of usage data, such as the source address that a request is coming from (your IP address, domain name), date and time of the request, the referring website (if any) and other parameters in the URL (for example search criteria). This information is stored in log files and is used for aggregated and statistical reporting but is not attributed to you as an individual.
  • Cookies - A cookie is a small data file that certain websites write to your hard drive when you visit them. For more information on how this website uses cookies, please see our Cookies Policy further down this page.

What do we use your information for?

We may use information held about you in the following ways provided we have the relevant consents from you:

  • To provide you with the information and services that you request from us
  • To provide you with information about other services we offer that are similar to those that you have already enquired about
  • To provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you
  • To notify you about changes to our services
  • To improve our site to ensure that content is presented in the most effective manner for you and for your computer
  • To administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes
  • To allow you to participate in interactive features of our service, when you choose to do so
  • To keep our website safe and secure
  • To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you
  • To make suggestions and recommendations to you and other users of our website about goods or services that may interest you or them.

What information do we share?

We may send information about you to other companies or people in the following situations:

  • Agents – Business Loans Scotland may share your information with professional advisers, strategic partners, survey and research organisations, the Scottish Government, Police Scotland and our partner organisations, namely: Local Authorities, Scottish Enterprise, Highlands and Islands Enterprise, Business Gateway, Skills Development Scotland, Scottish Development International and other individuals and organisations that we work with to perform functions in certain situations on our behalf. Examples of these functions include providing business advice and support and following up on enquiries. These agents have access to the personal information required to perform their functions, but may not use it for any other purpose.
  • Compliance with law - We will release personal information where we are required to by law.
  • Analytics and search engine providers that assist us in the improvement and optimisation of our website.
  • Credit reference agencies that we use to assess credit histories of loan applicants and related people.

Storage of your information.

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

How Long We Keep Your Information For.

How long Business Loans Scotland will keep your information will depend on the purpose for which we use it and the provisions of relevant data protection law (including the General Data Protection Regulation (GDPR) (EU) 2016/679. We will only retain your information for as long as is necessary for those purposes or as is permitted by this legislation. In particular:

  • we will keep information about you that is necessary for us, to provide you with a service or product you have requested, for as long as it takes us, to provide that service or product;
  • where we have your consent to do so, we may keep your contact details for marketing purposes to send you information by electronic means or by post or by telephone;
  • we will keep records of any agreements you enter into with us, for services or products you receive in line with our funding programme under European Regional Development guidance. This is so that we, can respond to any complaints or disputes that arise in that period; and
  • we will keep other information about you if it is necessary for us, to do so to comply with the law.

Your rights.

You have the right to ask us not to process your information. We will inform you (before collecting your data) if we intend to use your data for marketing purposes or if we intend to disclose your information to any third party. You can exercise your right to prevent such processing at any time by contacting us at our address on our Contact Page

You have the right to ask for a copy of the information held by us in our records. You also have the right to require us to correct any inaccuracies in your information and in some cases, a right to ask us to remove data held in relation to you.

How to make a complaint.

Business Loans Scotland has made its complaints policy available on the website for information. Any complaints about the organisation’s handling of personal information or our website can be made in writing and sent by post to:

Business Loans Scotland

London Road Centre

London Road

Kilmarnock

KA3 7BU

We aim to respond to your complaint within 21 days of receiving it and in the case of complaints regarding personal information we will respond in line with relevant data protection laws. We will always review our procedures and practices in line with any justified complaints.

Cookies Policy

This policy (this “Policy”) explains how we use cookies on the Business Loans Scotland website (this “Website”). We recommend that you read this Policy so that you are aware of how we use them and can take steps to reject or delete the cookies if you do not agree to them being used.

Cookies are small text files stored on your device and used by website operators in order to make websites work, or work more efficiently, as well as to provide information to the operators of the website or certain third parties. Each cookie usually contains a unique string of characters, which allows a website to distinguish your device from other users. In this Policy, we use the term "cookie" to mean a cookie and any other similar technology, such as web beacons, local stored objects ("Flash cookies"), and pixel tags. We may combine information collected via cookies with information such as your IP address, the type of browser, device and operating system, for example to provide statistical information about visitors to this Website.

You can find out more about cookies at http://www.allaboutcookies.org The user instructions for your browser or device will explain how you can control the use of cookies on your device.

Types of cookies used on this Website.

We use the following cookies:

  • Strictly necessary cookies - These are cookies that are required for the operation of our website.
  • Third party cookies - Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
  • Functionality cookies - These are used to recognise you when you return to our website. 
  • Analytical/performance cookies - They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Cookies used on this Website

Google Analytics

Cookies: _utma; _utmb; _utmc; _utmz

Type: Analytical/performance cookies, third party cookies

Expiry: 2 years; 30 minutes; when you quit your browser; 6 months (respectively) Purpose: These cookies collect information about how our visitors use this site. This data is collected anonymously, and is used to help improve this website’s functionality. For more information, see Google Analytic’s page on safeguarding your data.

Expression Engine

Expression engine is the software that this website is built on. It sets the following cookies:

  • Cookie: exp_tracker
  • Type: Strictly necessary cookies, functionality cookies Expiry: End of session.  Purpose: Contains the last 5 pages viewed. Typically used for form or error message returns.
  • Cookie: exp_last_visit Type: Strictly necessary cookies, functionality cookies Expiry: 1 year.  Purpose: Date of the user’s last visit. Can be shown as a statistic for members and used by the forum to show unread topics for both members and guests.
  • Cookie: exp_last_activity Type: Strictly necessary cookies, functionality cookies Expiry: 1 year.  Purpose: Records the time of the last page load. Used in conjunction with the last_visit cookie.
  • Cookie: exp_mbi_access_token Type: Strictly necessary cookies, functionality cookies Expiry: 15 minutes.  Purpose: Identifies a user during the event booking process. 

Rejecting cookies

You block cookies by activating the setting on your browser or device that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block certain cookies you may not be able to access all or parts of this Website, or may find that some features do not operate properly.

Except for essential cookies, all cookies will expire after 2 years.

Changes to this policy

This Cookies Policy may be amended by us at any time. Please check this page periodically so that you are aware of any changes.

Look out for fake emails, even if they appear to be from legitimate organisations.

Everyone using email and the internet should be aware that there are criminals online who are looking to make a profit from you. One popular way is the use of fake emails and websites designed to look like the real thing, that ask you for private information e.g. private financial information like your bank account details, which the people collecting the information can exploit.  This is known as phishing.

Phishing emails and websites can often look convincing but there are common signs that they may be fake, such as:

  • Poor design or bad spelling
  • Unusual looking email or web addresses
  • The content tells you something is 'urgent' or 'too good to be true' for instance an unexpected tax refund
  • It asks you for private information or asks you to click on a link that takes you to a website that asks for personal financial information like your bank account details.

If you are in doubt about any email or web link you have received you should check with the person or company the email is supposed to have come from first and until then avoid clicking on any links or providing any information.

If you think you have given your financial details to a fraudster, you should advise your bank as soon as possible.

Business Loans Scotland and government departments or financial institutions may send you emails from time to time but would never ask for security, financial or log in details or other private information or direct you to a website that does.

Business Loans Scotland provides copies of the following policies on our website.  These can also be obtained by contacting the Fund using the following contact details:

Fund Manager

Business Loans Scotland

London Road Centre

London Road

Kilmarnock

KA3 7BU

Tel: 01563 554851

Policies:
Freedom of Information - Guide to Information Available Through Our Publication Scheme
Customer Complaints Policy and Complaints Form
Anti-Bribery/Corruption Statement